image

Support Center

How Can We Help You?

We're here to help you get the most out of CH Tutor. Whether you have questions about features, need technical assistance, or want to provide feedback, we're ready to assist.

Frequently Asked Questions

Find quick answers to common questions about CH Tutor, from setup to advanced features.

View FAQs

Contact Support

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Send Message

User Guide

Learn how to use every feature of CH Tutor with our comprehensive documentation.

Visit App Store

Send Us a Message

Have a specific question or feedback? Fill out the form below and we'll get back to you as soon as possible.

Some frequently asked questions.

No, but for a best experience, we recommend installing the Tingting voice. Navigate to
Accessibility > Spoken Content > Voices > Chinese
on your iPhone and download Tingting.

No, everything you need is already included in the app.

No, just download the app and you're ready to start learning.

Absolutely! You can adjust your preferences in the configuration tab of the app.

Yes! CH Tutor is currently free to download and use with access to core features until beginning of 2026.
After that, we offer a 3-day free trial for premium features. After the trial, you can continue using the free version or upgrade for unlimited access to all content and features.

No, our goal is to help you improve your Chinese. We don't collect your data to share with third parties. We also don't bother you with advertisements.

Currently, CH Tutor is only available on iOS.

Primarily, yes. However, you'll need an internet connection the first time to download the readings and lessons. Some features, like the virtual chat and dictionaries, are not available in offline mode.

image